SJCA Handbook » Williams/Valenzuela Complaint Procedures

Williams/Valenzuela Complaint Procedures

Williams/Valenzuela Complaint Procedure – EC 35186


The Governing Board designates the following compliance officers to receive and investigate complaints and ensures district compliance with law in accordance with Williams and/or Valenzuela v. The State of California: Initial complaints and complaints involving the following:

1) Instructional materials

a) A student does not have standards-aligned textbooks or instructional materials or state- or district-adopted textbooks or other required instructional materials to use in class.
b) A student does not have access to instructional materials to use at home or after school. (AB 831 and Education Code 35186)
c) Textbooks or instructional materials are in poor or unusable condition, have missing pages, or are unreadable due to damage.

2) Teacher vacancy or misassignment (AB 831 and Education Code 35186)

a) A semester begins and a teacher vacancy exists. (AB 831 and Education Code 35186)
b) A teacher who lacks credentials or training to teach English learners is assigned to teach a class with more than 20 percent English learner students in the class
c) A teacher is assigned to teach a class for which the teacher lacks subject matter competency.

3) Facilities

a) A condition poses an emergency or urgent threat to the health and safety of students or staff. (Education Code 17592.72)
b) School restroom has not been cleaned, maintained, or kept open in accordance with Education Code 35292.5.

A complaint about problems beyond the authority of the school principal shall be forwarded in a timely manner, but not to exceed 10 working days, to the appropriate school district official for resolution. A complaint alleging any deficiency specified in item #4 above shall be filed with a district official designated by the Superintendent. Such complaints may be filed at the district office or at the school site and shall be immediately forwarded to the Superintendent or designee. Complaints of non-satisfactory response to aforementioned issues or previous complaints, complaints regarding site principals, and complaints involving non-school site issues should be directed to the following individual(s):

San Jose Charter Academy

Ms. Andrea Luna, Chief Business Officer

2021 W. Alwood Street, West Covina, CA 91790

(626) 856-1693, ext. 4004